Last updated: 16/03/26
1. Introduction
This Privacy Policy explains how Siltec Limited (“Siltec”, “we”, “our”, or “us”) collects, uses and protects your personal information when you use our website.
Our website address is:
https://siltecuk.com
We are committed to protecting your privacy and ensuring that your personal information is handled safely and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Siltec Limited provides specialist roofing, waterproofing, insulation and associated products and technical support services for construction projects.
Registered Office / Head Office:
Unit E8, Voyager Park
Portfield Road
Portsmouth
PO3 5FL
United Kingdom
Email: [email protected]
Phone: 0800 001 4567
3. Information We Collect
We may collect and process the following types of personal information:
Information you provide to us
When you:
- Complete a contact form
- Request a quotation or technical support
- Subscribe to our newsletter
- Create an account on our website
- Contact us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project information or enquiry details
Information collected automatically
When you visit our website we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring websites
This information helps us understand how visitors use our website and improve user experience.
4. How We Use Your Information
We use your personal data for the following purposes:
- Responding to enquiries or project requests
- Providing quotations, technical advice or product information
- Processing orders or account requests
- Sending newsletters or industry updates (if you opt in)
- Improving our website, services and customer experience
- Maintaining website security and preventing fraud
We only process your data where we have a lawful basis to do so under UK GDPR.
5. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent – when you subscribe to newsletters or marketing communications
- Contract – when processing information related to orders, accounts or services
- Legitimate interests – improving services, responding to enquiries, and managing our website
- Legal obligation – where we must comply with legal or regulatory requirements
6. How We Store and Protect Your Data
We take appropriate security measures to protect personal data from loss, misuse, unauthorised access or disclosure.
These measures may include:
- Secure servers and hosting environments
- SSL encryption on website forms
- Access controls and internal data protection policies
We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy.
7. Sharing Your Information
We do not sell or rent personal information to third parties.
However, we may share data with trusted service providers where necessary, such as:
- Website hosting providers
- IT and system administrators
- Marketing or analytics providers
- Professional advisors (legal, accounting)
These third parties are required to keep your information secure and only process it for the agreed purpose.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies may be used for:
- Website functionality
- Analytics (such as Google Analytics)
- Remembering user preferences
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
9. Your Data Protection Rights
Under UK GDPR you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request transfer of your data to another organisation
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Siltec Limited
Unit E8, Voyager Park
Portfield Road
Portsmouth
PO3 5FL
Email: [email protected]
Phone: 0800 001 4567